The certification recognizes a Look & Find its management in line with all the quality parameters of ISO 9001: 2008 in the marketing and support of its real estate franchise. This ISO standard ensures compliance with internal control many parameters for the optimal use of resources, systems guarantee customer satisfaction, continuous improvement programs and procedures for selection and monitoring of suppliers.
The Real Estate Network has just turned 25 years on the market, with a history in which customer service, continuous development and pursuit of excellence has marked the line of work for the company. Since its inception the quality of service has always been one of the differential values of the brand, Look & Find is the first Spanish real estate brokerage franchise to receive the ISO certification in 2005 and currently no other real estate franchise network has this certification in Spain.
Over the past 7 years Look & Find has been renewing its certification which has helped to go increasingly optimizing their management processes and increasing the demand for all process control and monitoring of services offered by the brand, that continues to promote excellence in management, with a clear objective: to ensure the highest quality customer service and with a strong vocation for continuous improvement.
Be heard... Be the first commenter!